BlackBerry Z3 Help

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BlackBerry Z3 Smartphone

Version: 10.3.2

User Guide

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Published: 2015-05-19

SWD-20150519092950713

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Contents

Setup and basics........................................................................................................................................... 6

New in this release.........................................................................................................................................6
Introducing your BlackBerry smartphone....................................................................................................... 8
Your device at a glance.................................................................................................................................. 8
What's different about the BlackBerry 10 OS?...............................................................................................10
Notification icons.........................................................................................................................................16
Menu icons..................................................................................................................................................17
Setting up your device..................................................................................................................................17
Using gestures.............................................................................................................................................20
Advanced interactions................................................................................................................................. 27
Personalizing your device.............................................................................................................................28
Device Switch.............................................................................................................................................. 29
About BlackBerry ID.................................................................................................................................... 39

Phone and voice.......................................................................................................................................... 42

Phone..........................................................................................................................................................42
Notifications and ringtones.......................................................................................................................... 51
Voicemail.....................................................................................................................................................58

BlackBerry Hub and email........................................................................................................................... 61

BlackBerry Hub and email........................................................................................................................... 61
joyn for BlackBerry 10 devices..................................................................................................................... 90

Media.......................................................................................................................................................... 93

Change the media volume............................................................................................................................93
Supported audio and video file extensions, formats, and codecs................................................................... 93
Troubleshooting: Media............................................................................................................................... 94
Camera........................................................................................................................................................94
Pictures.....................................................................................................................................................104
Music........................................................................................................................................................ 111

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Videos....................................................................................................................................................... 116
BlackBerry Story Maker............................................................................................................................. 121
Media sharing............................................................................................................................................124
FM Radio...................................................................................................................................................125

Settings..................................................................................................................................................... 127

Customize your device settings.................................................................................................................. 127
Update your device software...................................................................................................................... 131
Battery and power..................................................................................................................................... 132
Connections.............................................................................................................................................. 140
BlackBerry Keyboard and typing................................................................................................................ 163
Language.................................................................................................................................................. 170
Keyboard input methods............................................................................................................................172
Screen display........................................................................................................................................... 177
Accessibility.............................................................................................................................................. 179
Media cards and storage............................................................................................................................196
Using your device with BlackBerry Link...................................................................................................... 201

Applications and features...........................................................................................................................211

Organizing apps.........................................................................................................................................211
About the BlackBerry Assistant.................................................................................................................. 213
Calendar....................................................................................................................................................217
Contacts....................................................................................................................................................227
Clock.........................................................................................................................................................235
Android Apps.............................................................................................................................................239
Maps and GPS........................................................................................................................................... 241
Browser.....................................................................................................................................................248
Smart Tags................................................................................................................................................ 255
File Manager..............................................................................................................................................257
Calculator..................................................................................................................................................261

Productivity and work.................................................................................................................................263

About BlackBerry Balance and your work space ........................................................................................ 263
Remember................................................................................................................................................ 269

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Security and backup.................................................................................................................................. 275

Passwords and locking...............................................................................................................................275
What to do if your device is lost or stolen.....................................................................................................282
BlackBerry Protect.................................................................................................................................... 283
Wiping your device to delete your device data.............................................................................................284
Security settings........................................................................................................................................ 285
Password Keeper.......................................................................................................................................287

Legal notice............................................................................................................................................... 292